123 Triad | Refund Policy
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Refund Policy

What We Guarantee?

Professional & Experienced Web Designers

Triad is a U.S. company and has been in the web design business since 1997. Your website will be designed by one of our Professional & Experienced Web Designers, who will do their best to deliver you the aesthetically pleasing website you deserve and at a cost you can afford and a speed you need. When you choose Triad as your web design company you get a partner for your online success.

Your Feedback & Approval

To ensure your complete satisfaction we will build your site in a hidden folder under our domain allowing you access to each and every page. This empowers you by giving you the ability to offer creative feedback and input regarding the changes that you desire from the comfort of your home or office. We will work with you step-by-step through the development process to ensure the site is meeting your expressed needs and exceeding your expectations. Once we have mutually agreed that the site is finished and ready to publish – then, and only then, are you obligated to pay us the balance for our web design services. Once we have received payment we will publish your website to your domain.

Money Back Guarantee

Our goal is to provide high quality, professional service to all of our clients. If you’re not satisfied with the progression of your new website design, we offer a refund guarantee on the advance paid.

Our refund policy works as below:

100% Refund, If Requested

  • Prior to showing of any design layout, no questions asked, or
  • Before 3rd round of revision request.

Refund Restrictions

  • Refund is not allowed once three rounds of revisions are requested.
  • Refund must be requested within 15 calendar days from date of order.
  • Refund not applicable on domain registration fees.
  • Refund must be requested in writing.
  • Refund not applicable on updates and add-ons on existing website.